Contact

Contact us

Reach a person about an order, a refund, or a complaint.

Customer support

Email support@medmust.in with your order reference and the email address on your account, and we will reply as quickly as we can. Email is the fastest route for anything about a specific order.

Phone: +91 97784 73120

Registered address

MedMust Store1st Floor, Aramana BuildingNallalam P.O, CalicutKerala, India - 673027

Grievance redressal

If something has gone wrong and normal support has not resolved it, you can escalate to our grievance officer.

Email: support@medmust.in — please put “Grievance” in the subject line.

Post: MedMust Store, 1st Floor, Aramana Building, Nallalam P.O, Calicut, Kerala, India - 673027

We acknowledge every grievance within 48 hours of receiving it, and aim to resolve it within 30 days.

Before you write in

Many questions are answered on our shipping and delivery and cancellations and refunds pages. For anything about your data, see the privacy policy.

Please do not send patient-identifiable clinical material to any MedMust address.